Warranty:

Yes. This mirror includes an extended 5-Year Limited Warranty.

To break this into simple terms, this will protect you against defects in materials or workmanship under ordinary use for 5 years from the date of purchase. Etoile Collective will also cover any and all shipping costs involved in getting a replacement to you / returning the faulty piece. No ifs or buts - we'll make things right babe.

Damage during transit? We'll also protect you against that risk too. If your Vanity Mirror is damaged during transit, again, it's on us and we will get a replacement to you. Although, don't worry - we invest in thick cardboard packaging, high quality and environmentally friend EPE foam and steel corner protectors to prevent anything from happening in the first place. 

Safety:

This product complies with Australian and New Zealand safety standards: AS/NZS IEC 61347.2.13:2013 and AS/NZS 61347.1:2016.

Our Crystal Full-Length Mirror can only be wall-mounted vertically and cannot be rotated to mount sideways. A wall-mount kit and instructions will also be included.

The Crystal Full-Length Mirror uses an LED strip with a life of 50,000 hours. It is very rare for these lights to stop working prior to that. However, when they stop, it is possible to have these replaced.

If your mirror stops working within the 3-year limited warranty period, we will replace these for you. Outside of the warranty period, you may purchase replacement LED strips. We recommend hiring a qualified electrician to assist with repairing the light.