Etoile Collective | Warranty Guide
Feel confident with every purchase! We've got you covered across our furniture, mirror, lighting and beauty case range. Warranty periods and extent vary dependent on the product type.
Our current Warranty guide can be viewed here.
For orders made before 1st January, 2020, please refer to our previous Warranty guide here.
To make a claim, please email our contact our support team firstname.lastname@example.org with the following information:
Use subject name: Warranty Claim (Order #)
Please include the product you are claiming a warranty for along with images and videos detailing the defect. To ensure your claim is processed as timely as possible, we encourage you to take videos / images that clearly detail the defect i.e. for mirrors / lighting, please show the power port plugged in, turned on
For all mirrors, travel cases and lighting, please ensure that the imagery / video show our logo